Pavilions Hotel Review : Room we booked was unavailable

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We hired the Deluxe Two Bedroom Apartment as a group of 4 girls, and despite some negatives, it was a comfy spacious stay.

The Experience

The weekend outing started out bad when we turned up to find the room we’d specifically booked was not available and we’d been moved without agreement to another. Accepting the situation, we wandered around to the room. The place seemed a little grotty, the outdoor swimming pool was very small and didn’t encourage us to jump in, and the spa looked plain gross.

The rooms however were a pleasant surprise. Tidy, cosy and spacious with had no complaint there.

The hotel was ideally located for going into town, just a short walk bought you to the bars on Victoria Street, leading to town. The taxi back was inexpensive as it was so close to town.

The Review

Pavilions Hotel

7 Score

"Relatively cheap stay with nice rooms, but were unable to have the room we'd specifically booked and staff were unhelpful in fixing it."

The Good

  • Ideally situated
  • Spacious Rooms

The Bad

  • Amenities weren't great
  • Room we booked was changed on us, and staff could not rectify


  • Location 90%
  • Service 50%
  • Value for Money 80%
  • Room 90%
  • Amenities 40%
Anna Hayes


Anna Hayes

I'm a passionate Kiwi with a huge love for the outdoors, photography, sports, my kids, healthy living and everything New Zealand. I've worked for many years in the tourism and internet industry, and I love supporting clean green New Zealand.

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